Welcome to our support center

How can we help you?

What is MMID Number?

Mobile Money Identifier (MMID) is a 7 digit code issued by a participating bank to their Mobile Banking registered customers for availing IMPS service as a beneficiary. You will have different MMIDs for different accounts and all these could be linked to a single registered mobile number. Every customer will get their own unique MMID number. You can get your MMID Number from

Internet Banking:
Login to your internet banking account > Fund Transfer option > generate/ retrieve MMID

Login to iMobile> Click on Accounts & Deposits> Click on account number>More options>My Account details

Customer Care:
You may call our Customer Care between 7:00 a.m. and 9:00 p.m. from your registered mobile number. 

To know the local Customer Care numbers, please click here.

ICICI Bank Branch :
Please visit the nearest ICICI Bank branch along with your original photo ID proof. Once the request is placed, your mobile number will be updated in 2 working days. To locate the nearest ICICI Bank Branch, visit maps.icicibank.com/mobile .