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MPIN generation

What is the process to generate MPIN?

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  1. Go to MPIN generation link.
  2. Enter your 12-digit account number.
  3. An OTP will be sent on your mobile number registered with this account.
  4. Enter the OTP and set your 4-digit MPIN.
  5. Verify the transaction using grid card values as indicated.

How can I re-generate my MPIN if I have forgotten it?

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MPIN is a 4-digit Secure Code used to login to iMobile app. 

To re-generate the MPIN, login to iMobile app > Services & Aadhaar > Tools > Change Login PIN

In case you have forgotten your MPIN, click on 'Forgot Login PIN?' on iMobile login screen.

Can my ATM PIN and MPIN be same?

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Yes, ATM PIN and MPIN can be the same. However, for security reasons we recommend that ATM PIN and MPIN should be different.

What is MPIN?

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MPIN is a 4-digit code used to authenticate your IMPS transactions while doing transactions on National Unified USSD Platform (NUUP) or ICICI Bank’s Call to Pay service to make bill payments.

Where can I use this MPIN?

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MPIN can be used to authorise IMPS transactions on NUUP and Call to Pay service.

How can I register my mobile number for mobile banking?

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Procedure to update Indian Mobile Number in Savings account:
 
You can update the Mobile number though any of the following Channels:
 
ICICI Bank ATM:
Visit the nearest ICICI Bank ATM > Select ‘More options’ > Register your Mobile > Enter the mobile number. Your mobile number will be updated in 1 working day.
 
ICICI Bank Branch:
Please visit the nearest ICICI Bank branch along with your original photo ID proof. Once the request is placed, your mobile number will be updated in 2 working days. To locate the nearest ICICI Bank Branch, visit maps.icicibank.com/mobile http://maps.icicibank.com/mobile .
 
 
Note: If you have already updated the mobile number through ATM/Branch and not receiving the Internet Banking alerts , please call our customer care  on 1860 120 7777 between 7:00 a.m. and 9:00 p.m. from your registered mobile number further assistance.
 
To know the Customer Care numbers, we request you to click here .

What if my mobile number is not registered for mobile banking?

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This service is not available for customers whose mobile number is not registered for mobile banking.

Is this process valid for current account customers as well?

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Yes this process is valid for current account customers also, if their mobile number is registered for mobile banking.