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When does the refund happens in case of a failed UPI transaction?

If the transaction is failed/ void / timed out/ decline,request you to check after Transaction+2 working days the amount would be credited to beneficiary account or refunded in your account.

In case the amount does not get credited to the Beneficiary account within Transaction+2 working days nor there is any refund in your account then, we request you to call our Customer Care between 7:00 a.m. and 9:00 p.m. from your registered mobile number. 

To know the Customer Care numbers, please click here

Alternatively, you may write to us at customer.care@icicibank.com for further assistance.