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OTP for online transactions

How will I receive OTP?

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OTP will be sent only via SMS to customer’s registered mobile number.

On verification, my mobile number does not match. How do I update my registered mobile number?

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You need to visit the nearest ICICI Bank branch to update your registered mobile number.

On which mobile number will I receive the OTP?

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OTP will be sent to the registered mobile number.

Can the same OTP be used for multiple online transactions?

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OTP can be used only for a single online transaction.

What is One-Time-Password or OTP?

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One-Time Password (OTP) is a 6-digit numeric code which is used to authenticate online transactions.

Can I use an unused OTP again?

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No, you will not be able to use an unused OTP. You need to generate a new OTP for every online transaction.