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OTP for online transactions

How will I receive OTP?


OTP will be sent only via SMS to customer’s registered mobile number.

On verification, my mobile number does not match. How do I update my registered mobile number?


You need to visit the nearest ICICI Bank branch to update your registered mobile number.

Can the same OTP be used for multiple online transactions?


OTP can be used only for a single online transaction.

On which mobile number will I receive the OTP?


OTP will be sent to the registered mobile number.

Can I use an unused OTP again?


No, you will not be able to use an unused OTP. You need to generate a new OTP for every online transaction.

What is One-Time-Password or OTP?


One-Time Password (OTP) is a 6-digit numeric code which is used to authenticate online transactions.