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How can we help you?

My Debit Card got stuck / swallowed at an ATM. What should I do?
For security reasons, immediately block the Debit Card through any of the following channels.
 
Internet Banking:
Login to Internet Banking with your User ID and Password > My Accounts > Bank Accounts > Service Requests > ATM/Debit Card Related > Request for blocking of Debit / ATM Card. 
 
iMobile:
Login to iMobile > Smartkeys & Services >Card Services> Block/Unblock debit card> Select the required details and Submit.
 
Customer Care:
You may call our Customer Care from your registered mobile number. 
 
To know the local Customer Care numbers, please click here.
 
Call our Customer Care > Select preferred language > Press 0 for 'Loss of Card' 
 
ICICI Bank Branch:
Visit the nearest ICICI Bank Branch along with original photo ID proof. To locate the nearest ICICI Bank Branch, visit maps.icicibank.com/mobile .
 
You may call our Customer Care or visit the nearest branch to request for a replacement card.