Welcome to our support center

How can we help you?

I am receiving the wrong alerts on my mobile number / E-mail. Where should I complain?
You may place a complaint regarding receipt of wrong alerts (SMS/E-mail) through the below mentioned channels:
 
Customer Care:
You may call our Customer Care between 7:00 a.m. and 9:00 p.m. To know the local Customer Care numbers, please click here
 
E-mail:
 
Write to us at customer.care@icicibank.com with the below mentioned details to resolve (initiate) your complaint:
  1. E-mail ID or mobile number on which alert was received.
  2. Date and time of alert received.
  3. Content of alert received.