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How can we help you?

I have deposited the cheque, but it has not yet been credited. How can I know the status?

The Turn Around Time (TAT) for cheques deposited by you is as follows:

 

ICICI Bank cheque deposited in:
ICICI Bank branch across the counter will be credited to the account within 1 working day
ICICI Bank drop box or ATM drop box will be credited to the account within 2 working days.

 

A local Non-ICICI Bank cheque deposited in:
ICICI Bank branch across the counter will be credited to the account within 3 working days
ICICI Bank drop box or ATM drop box will be credited to the account within 4 working days.

 

The clearance of an outstation Non-ICICI Bank cheque:
If an ICICI Bank branch is located where the outstation Non-ICICI Bank cheque is payable, the cheque deposited will be credited to the account within 7 working days from the date of deposit.
If an ICICI Bank branch is not located where the outstation Non-ICICI Bank cheque is payable, the outstation Non-ICICI Bank cheque will be credited to the account within 14 working days from the date of deposit.
If the above mentioned time period is over and still not credited to your account, we request you to call our customer care on 1860 120 7777 between 7:00 a.m. and 9:00 p.m. from your registered mobile number. To know the Customer Care numbers, please click here .