Welcome to our support center

How can we help you?

Our swipe machine is not working. Please replace the same?

You may write to merchantcare@icicims.com for POS/ EDC machine facility.

Customer Care:
If you are an existing customer of ICICI Merchant Services, please call on 1800 102 1671 to enquire regarding:

  • Your account/ agreement
  • Additional services
  • Any issues you may be encountering with your service.

If you would like to enquire regarding Global Gateway, please call on 1800 102 1673.

If you do not currently have a processing agreement with ICICI Merchant Services and are interested in hearing how we can help grow your business through card acceptance, please call on 1800 102 1671.